Refund policy

Return Policy

Returns must be preauthorized by calling or emailing KG Powersport Stuff for a Return Authorization Number. We will email you the RA Number and the WAREHOUSE ADDRESS to which one of our warehouses to return the product to.

If you have any questions feel free to contact us at (888) 533-6335 or Email us at kgpowersports@yahoo.com

You may want to insure your returns, as we cannot be held responsible for shipping errors, lost or misdirected packages. If you paid by credit card, a credit will be issued and appear on your billing statement. Inspect all tires/parts when they arrive.

If you notice the tire/Wheel/Parts may have been damaged in shipping or SHOW BEAD DAMAGE, please notify us BEFORE MOUNTING or it will not be covered as a Defect/Damaged Freight Claim.

We cannot accept returns of tires/parts that have been mounted or used unless there is a manufactures defect. 

Wheel Kits: Inspect all tires and wheels when they arrive. If you notice the tire or wheel may have been damaged in shipping, please notify us before riding on, or we cannot process a claim for damage. WHEEL KITS ARE NON-RETURNABLE ONCE ATTACHED TO A VEHICLE AND RIDDEN ON.

If Your Order is Damaged during Shipping: Please inspect all items ordered promptly. Any Damage must be reported and pictures sent to us showing the damage on the date the product was received. If you install Tires, Wheels or other Products without first reporting the damage, it will not be covered.

All non-damaged/non-defective returns are subject up to a 20% restocking fee.

There is no mileage warranty on ATV/UTV Tires. Customer is responsible for shipping fees for warranty claims on merchandise older then 30 days.

Inflate tires to Mfg. suggested PSI from the owner's manual. Hand try Lug Nuts to be sure the y fit correctly before Torquing them. When fitment is confirmed, Tork Lug Nuts to between 55-60 Lbs., recheck your Lug Nuts your first couple rides, PLEASE BE SURE THEY ARE FITTING PROPERLY TO THE HUB BEFORE YOU RIDE ON THEM, if they are not it could result in Hub & Wheel Damage, which we are not responsible for. 

KG Powersport Stuff will pay return shipping fees for defective items and merchandise damaged in shipping only. For Defective Items within 15 days of ship date. 

If you paid by Cashier's Check or Money Order you will receive a check within 10 business days of receipt of your return. Purchases made with Credit Cards or PayPal accounts will be refunded back to the respective account. Once you have your return authorization number, please send your package to the warehouse we have requested.

If you have any questions, feel free to contact us at (855) 533-6335